Case Worker / Senior Case Worker

Position Type
Case Worker / Senior Case Worker Full Time



  • Case Work 
    • Assess referral cases to ensure that they are suitable for intake
    • Establish rapport and build professional relationship with clients and significant others (e.g. family, caregivers, etc.)
    • Identify and clarify the key issues to the problem situation, gather relevant information from clients and conduct needs and intake assessments to assess and identify severity, key risks and protective factors for intervention
    • Use different modes of engagement (e.g. home visits, telephone interview, face-to-face interview, etc.) for the purpose of assessment, intervention and monitoring
  • Case Review and Documentations
    • Follow up and review care/case plans and provide recommendations to modify care/case plans where necessary
    • Evaluate the process as well as the outcome objectively and recommend possible ways for future improvement
    • Document and maintain case files and prepare reports according to the required documentation standard
    • Conduct closure of cases upon achieving sustainable service outcomes for clients, families and communities
  • Goal Setting and Intervention Plans
    • Analyse and evaluate different courses of action in terms of both their immediate and long-term consequences
    • Conduct care/case planning and goal setting with client based on standard guidelines and professional assessments
    • Participate in intra-case conferences as part of a multi-disciplinary team

  • Group Work
    • Assist in planning, implementation, monitoring and evaluation of group work and provide recommendations for consideration
    • Lead or facilitate psycho-education groups that aim to provide information to and/or educate groups of target audience
  • Programme Development and Implementation
    • Assist in the development and implementation of programmes through data collection and the conduct of basic analysis
    • Assist in the promotion of programmes to target client groups or other stakeholders/partners/agencies (e.g. understanding of the various services and programmes available) and advise stakeholder to undertake relavant programmes and services
  • Community Work
    • Facilitate in the development and delivery of community support systems which bring about enhanced psycho-social well-being of your clients and the community
  • Professional Development and Education
    • Participate in developmental programmes and supervision for personal and professional growth and development
    • (Senior Case Worker) Mentoring of junior practitioners for their professional growth and development to bring about better client outcomes of their intervention.
  • Any other duties as assigned by Deputy Executive Director, Lead Case Worker, and / or Principal



  • Preferably a Degree or Graduate Diploma in Social Work / Psychology / Counselling
  • Minimum 3 - 5 years of relevant experience and competency (For Senior Case Worker)
  • Minimum 1 - 2 years of relevant experience and competency (For Case Worker)
  • Has strong interpersonal skills, a team player and have strong sense of responsibility
  • Be able to work independently and has good communication skills


Apply for this Position:

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.


Last modified on Monday, 20 April 2020 11:01